Privacy Policy

Our Commitment to Your Privacy

At FreshStart Wichita Falls Concrete, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule a service, or contact us. This may include:

• Your name and contact information (phone number, email address, mailing address)
• Property details and project specifications
• Payment information when you hire our services
• Communication preferences and feedback

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages viewed. This helps us improve our website and understand how visitors use our site.

How We Use Your Information

We use the information we collect to:

• Provide estimates and complete concrete services for you
• Communicate with you about your project, appointments, and service updates
• Process payments and maintain financial records
• Improve our services and customer experience
• Send you promotional materials and special offers (you can opt out anytime)
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (payment processors, scheduling tools, etc.)
• When required by law or to protect our legal rights
• With your explicit consent
• In connection with a business transfer or merger (you will be notified if this occurs)

All third-party service providers are required to protect your information and use it only for the purposes we specify.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your data.

We retain your information only as long as necessary to provide our services and comply with legal obligations. When your information is no longer needed, we securely delete or anonymize it.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookie settings through your browser preferences. However, disabling cookies may limit some features of our website.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Withdraw consent for specific uses of your information

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any website you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out to us: